Privacy Policy

Last Updated: October 11, 2025

Introduction

ContentSERP.in (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.

By accessing or using ContentSERP.in, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our services.

Information We Collect

1. Personal Information

We collect information that you provide directly to us:

Account Information: Name, email address, phone number, and password
Billing Information: Payment details processed securely through Razorpay (we do not store credit card information)
Profile Data: Company name, website URL, industry, and preferences
Communication Data: Support tickets, feedback, and correspondence with us

2. Automatically Collected Information

Usage Data: Pages visited, features used, time spent, and interaction patterns
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: We use cookies to enhance your experience (see Cookie Policy)
Transaction Data: Purchase history, credits balance, and usage statistics

3. Content You Generate

Input Data: Keywords, topics, and prompts you provide
Generated Content: AI-created articles, SERP analysis results, and outputs
Note: We may temporarily store generated content for quality improvement but do not share it with third parties

How We Use Your Information

We use collected information for:

Service Delivery

Providing AI content generation services
Processing payments and managing credits
Authenticating users and preventing fraud
Delivering customer support

Improvement & Analytics

Analyzing usage patterns to improve our platform
Training and optimizing AI models
Developing new features and services
Conducting research and analysis

Communication

Sending transactional emails (purchase confirmations, credits updates)
Providing customer support responses
Sending marketing communications (you can opt-out anytime)
Announcing new features and updates

Legal Compliance

Complying with Indian laws and regulations
Enforcing our Terms of Service
Protecting against fraud and abuse
Responding to legal requests

Data Storage and Security

Security Measures

Encryption: All data transmitted via SSL/TLS encryption
Secure Storage: Data stored on secure servers with industry-standard protection
Access Controls: Limited employee access with authentication requirements
Payment Security: PCI-DSS compliant payment processing through Razorpay
Regular Audits: Periodic security assessments and vulnerability testing

Data Retention

Account Data: Retained while your account is active
Transaction Records: Kept for 7 years as per Indian tax laws
Generated Content: Temporary storage for 30 days, then permanently deleted
Deleted Accounts: Data permanently erased within 90 days after account deletion

Data Location

Your data is stored on secure servers located in India and complies with Indian data protection regulations.

We DO NOT sell your personal information. We may share data only in these circumstances:

Service Providers

Payment Gateway: Razorpay for processing transactions
Cloud Hosting: Secure servers for platform operation
Analytics Tools: Google Analytics (anonymized data)
Email Service: Transactional email delivery providers
AI Services: OpenAI and Anthropic for content generation (data is not stored by them)

Legal Requirements

Compliance with Indian laws and regulations
Response to valid legal requests (court orders, subpoenas)
Protection of our rights and property
Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale, user data may be transferred to the acquiring entity with notice to users.

Your Rights and Choices

Under Indian data protection principles, you have the right to:

Access and Control

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request account and data deletion
Export: Download your data in portable format
Opt-Out: Unsubscribe from marketing emails

How to Exercise Rights

Email us at support@contentserp.in with your request. We will respond within 30 days.

Account Deletion

You can delete your account anytime from your dashboard. Unused credits will be forfeited upon deletion.

Cookies and Tracking Technologies

We use cookies to:

Remember your login and preferences
Analyze site traffic and usage
Personalize your experience
Serve relevant content

You can control cookies through your browser settings. See our Cookie Policy for details.

Children’s Privacy

ContentSERP.in is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us data, contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

International Users

ContentSERP.in is based in India and primarily serves Indian customers. If you access from outside India, your data will be transferred to and processed in India.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use after changes constitutes acceptance.

Contact Us

For privacy-related questions or concerns:

Email: [email protected]
Website: https://contentserp.in/contact

Business Entity: S. Enterprise
Registered in India